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Guidelines for service provision

Interested in setting up an integrated eCare service? We may have something for you...

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Integrated eCare - A Way Ahead

Today, healthcare and social care services are often delivered independently. This can lead to inefficiencies, duplication of resources, and potentially to reduced levels of quality of care. Older people are particularly affected by this situation, since they often need both types of services, such as support with daily living activities and chronic disease management. At the same time, the potential of Information and Communication Technology (ICT) to support integrated service delivery remains largely unexploited.

Against this background, CommonWell supports high quality independent living and wellbeing for older people across Europe by integrating ICT-based services across provider organisations on open platforms. CommonWell developed and implemented integrated services supporting effective management of chronic diseases, and to address issues which affect independence, in order to improve the quality of life for older people and their families.

CommonWell started as a project of 10 partners in 2008, supported financially by the European Commission. The project ended in early 2012 and integrated services are now in real-life operation at the pilot sites.

Throughout this website you can find more information about our work, outcomes of the evaluation of our pilots and guidance on how integrated eCare can be made a reality on different levels.


Call for Chapters: Beyond Silos – The why and how of integrated eCare

As part of the "Beyond Silos" activies, CommonWell partner empirica intends to edit a book on the topic of integrated eCare. The book will take stock of what already exists in the area of integrated eCare, i.e. the joint provision of healthcare, social care and third sector services (services provided by charities, voluntary organizations etc.) enabled by ICT. It will thus provide a compendium of knowledge available in the field of integrated eCare and will give people active in the field the opportunity to learn from the knowledge gained and the experiences made so far. The overall aim is to produce a collection of knowledge that provides relevant insights to be used by health and social care professionals and providers, third sector organisations, researchers and decision makers engaging in integrated eCare. The book will to our knowledge be the first collection available on the topic of integrated eCare.

Potential topics include but are not limited to

  • Requirements and framework conditions: what it takes to make integrated eCare services work
  • Case studies: how integrated eCare services work
  • Business models: how to make integrated eCare a viable reality
  • Governance: how decision makers can enable integrated eCare
  • Impacts: costs and benefits of integrated eCare to the individual and to society
  • Evaluation methods: how to measure impacts of integrated eCare

The Call for Chapters can be dowloaded here.

Interested to submit a chapter? Please contact Ingo Meyer ingo.meyer[at]empirica.com or Sonja.Müller sonja.mueller[at]empirica.com.