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Guidelines for service provision

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Integrated eCare - A Way Ahead

Today, healthcare and social care services are often delivered independently. This can lead to inefficiencies, duplication of resources, and potentially to reduced levels of quality of care. Older people are particularly affected by this situation, since they often need both types of services, such as support with daily living activities and chronic disease management. At the same time, the potential of Information and Communication Technology (ICT) to support integrated service delivery remains largely unexploited.

Against this background, CommonWell supports high quality independent living and wellbeing for older people across Europe by integrating ICT-based services across provider organisations on open platforms. CommonWell developed and implemented integrated services supporting effective management of chronic diseases, and to address issues which affect independence, in order to improve the quality of life for older people and their families.

CommonWell started as a project of 10 partners in 2008, supported financially by the European Commission. The project ended in early 2012 and integrated services are now in real-life operation at the pilot sites.

Throughout this website you can find more information about our work, outcomes of the evaluation of our pilots and guidance on how integrated eCare can be made a reality on different levels.